If this is your first time seeking counselling or psychotherapy, we know that it can be quite confusing to get things going. To help smooth things out, we've conveniently set up a QUICK FAQ to answer your pressing concerns.
How do I get started?
Call, e-mail or fill out a
contact form to get in touch. We will arrange an appointment based on your availability.
I have insurance coverage. Now what?
In order to make counselling affordable, it is important to know exactly what your coverage entails. We encourage our clients to inquire about the type of coverage (look for Registered Psychotherapist or Psychologist) and the amount of coverage (is it a portion of the session or is it a set amount?) before your first appointment so that there are no delays in services
Do you bill insurance directly?
If you are a Plan Member for Greenshield, SSQ or BlueCross, yes, we can bill directly. If not, we will provide you a receipt at the end of your session that you can use for reimbursement. Empathic Counselling Centre continues to partner with insurance providers to ensure greater accessibility to services. Look out for updates as we are constantly working on expanding our insurance company roster.
How often are sessions?
This is entirely up to you. We find that the most effective schedule is weekly. However, it is not uncommon for clients to meet with us bi-weekly. This soley depends on the nature of your concerns, goals in therapy, and availability.